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March 27, 2009
We've been to the Glenwood Cafe Bella 2 or 3 times, and this past weekend went to the Glenwood and the Alexandria restaurants. I'll say this much: the food is generally pretty good, particularly the lasagne. But the food is overpriced. Additionally, the service is slow and not that good. Perhaps it depends on the server you get ... but in the 4 or 5 times we've been there, it's been the same slow service. The worst overall experience was this past Saturday afternoon at the newer Alexandria location. The service was very poor. The bitchy waitress forgot the beverage orders for 2 out of our party of 6, had to be reminded twice. Then, despite the restaurant NOT being busy, they sure took their sweet time delivering salads and soup. Oh, and would you like some bread while you're waiting for your meal? They'll give you 2 small servings of bread, then have the nerve to warn you that you'll be charged extra for more bread. I suggest the owners of Cafe Bella take a trip down to a real quality Italian restaurant in the Twin Cities, such as Biaggi's in the Eden Prairie Center, and see what good service is actually like. We've given up Cafe Bella. It's overpriced, overrated, and has very slow, poor service.