Javiers Cantina & Grill Coupons

Average
User Rating

6

Average

1 Reviews

  • Javiers Cantina & Grill Coupons
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  • Cuisine: Mexican, Seafood
  • Accepts Credit Card: Yes
  • Parking : N/A
  • Atmosphere: N/A
  • Take Reservations: Yes
  • Serves Alcohol: N/A
  • Smoking Allowed: No

All Reviews for Javiers Cantina & Grill
  • Craig

    Food

    4

    Decor

    7

    Service

    1

    Description A friend and I went to Javier's for drinks on the patio one evening last week. We had a reservation, but no table was ready until 20 minutes after the reservation time. The drinks were fine, but $60 for 4 alcoholic beverages and some Nachos seems high to me. My complete dissatisfaction with this popular establishment, however, began just 10 minutes after the last round of our drinks was served. Even though we clearly still had near-full glasses, were engaged in conversation and giving no indication that we were intending to call it a night, the staff of the restaurant began to bus the table around us. When that hint was too subtle to make us get up and walk out in disgust, the manager of the restaurant came over and asked us to leave our table. He explained that they had people waiting for tables and that he thought we had been at ours long enough! We tried to be accommodating by offering to relocate to the bar area, but the manager would not even help us get seats there. We therefore finished our drinks so that we could leave and avoid a scene, knowing that we would never return to this poorly managed restaurant. When my friend later called the owner of Javier's, he was not even given the courtesy of being allowed to explain why we were so unhappy over this shabby treatment --- the owner immediately became defensive, said he didn't have time to talk, and just hung up the phone! Personally, I don't think that paying customers should be treated rudely just because they are enjoying an evening out and not chugging down their drinks quickly. Why would anyone go to Javier's (which seems to have had a lot of problems with customer service based on all the reviews I have now read), when there are so many places in Orange County that not only serve good food and drinks but also show some concern for their customers' satisfaction?

    I Ate:

    • Drinks : just fine but not worth this price per drink ($10)

    Overall Rating

    4

    "Not Special "